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Does Your Buy-Sell Cover Everything It Should?

 The Exit Planning Review™ Bi-Monthly Newsletter

In the previous issue of The Exit Planning Review™, we discussed what a buy-sell agreement is and why you should dust it off, take a second look at it, and call your advisors to update it.If you just aren’t convinced that setting up that meeting is all that important, in this issue, we’ll look at the events that can (and do) crop up in the life of a business and that can be handled by a carefully designed, frequently updated buy-sell agreement. Once you see how one agreement can impartially and fairly treat all parties when bad things happen, we think you’ll make that call.

TRANSFER EVENTS

Buy-sell agreements can be designed to handle the unhappiness that can arise when any of the following events happen to the shareholders of a closely held company:

  • Death of a shareholder
  • Disability of a shareholder
  • Divorce of a shareholder
  • Bankruptcy of a shareholder
  • Sale of part or all of the company to a third party
  • Retirement of a shareholder
  • Involuntary termination of a shareholder
  • Business dispute among shareholders

You probably have no trouble imagining how most of these events (the death or disability of a shareholder, for example) could cripple your company or your family if left unaddressed. But some events, like the involuntary termination of a shareholder, are harder to grasp.

Rarely do owners anticipate that one day they might have to terminate the services of another shareholder. If they can imagine that scenario, it is rarer still that they can imagine the thorny problems that will arise. Is the terminated shareholder required to sell back his stock? Is the remaining shareholder or the company required to purchase it? In a divorce scenario (especially in a community property state) do you run the risk of ending up with your co-owner’s ex-spouse as a new co-owner?

Let’s look at a few all-too-common problems that well-written buy-sell agreement can solve.

Sale of Part or All of Company to a Third Party

You receive a call from a legitimate representative of a deep-pocketed Private Equity Group who has identified your company as an acquisition candidate. He makes an initial offer that would guarantee your family’s financial security for life. Imagine your surprise as your 25 percent co-owner responds to your announcement, “Thanks, but no thanks. I’m just getting started and think we can take this company to the next level ourselves!” You call the PEG back to offer your stock for sale, but the PEG (like almost every third party owner) isn’t interested in buying a part of your company. It is an all or nothing offer. Since your buy-sell agreement doesn’t address this issue, you hang up and return to work.

A well-crafted buy-sell agreement can stipulate that when a third party makes an offer to buy a company’s stock, the other shareholders must match that offer or must sell their shares to that third party.

Firing a Shareholder

Twenty years ago Ned, Kathy and Jim left a common employer and started their company. The three equal shareholders knew exactly what they’d do differently and agreed on how hard they’d all work to reach their common goals. During the last five years however, Jim’s behavior was becoming unpredictable. He missed important customer meetings, ignored his department’s performance and finally, was arrested for soliciting an undercover policewoman in a well-publicized sting. In an attempt to calm vendors and customers and to restore employee morale, Ned and Kathy asked Jim to resign. He refused. They reluctantly told Jim that he’d have to leave and that they’d purchase his stock at the value agreed upon in the buy-sell agreement. Jim pointed out to his co-owners that their buy-sell agreement did not mention the involuntary “retirement” of a shareholder and refused to sell his shares.

A carefully considered buy-sell agreement can stipulate not only that a fired shareholder must sell his or her shares for the agreed upon value, but also that the remaining shareholders must pay for that stock.

Divorce of a Shareholder

When Mike and Patrick went into business 15 years ago, they agreed on everything — except women. Neither could imagine what the other one saw in the other’s wife, but had managed the situation by maintaining a polite distance.

One Saturday night, Mike called Patrick to ask if he could stay at Patrick’s house because his wife had kicked him out. The following week, Mike was served with divorce papers and within days, Mike’s attorney scheduled a meeting with both men. Patrick’s initial curiosity about why he was involved turned to anger when the attorney told them that Mike’s wife wanted, and, in their community property state had a right to, half of Mike’s share of the company. If the three of them couldn’t run the company together, Patrick would have to buy both of them out and Mike’s wife had an especially unrealistic idea of what her share was worth.

Mike and Patrick turned to their buy-sell agreement hoping they’d thought to plan for this event. They had not. Their agreement did not include a divorce provision.

We are happy to send you information about any transfer events that your buy-sell should cover. In the next issue, we’ll talk about how changes in your company can turn the buy-sell decisions you made in the past into less-than desirable solutions today.

Subsequent issues of The Exit Planning Digest discuss all aspects of Exit Planning. The provider of this Newsletter (Holly Magister, CPA, CFP®) offers you unbiased information about what you may need to know. Subscribe to our free Exit Planning educational newsletter to learn more about how to grow and/or plan for your business exit.

Transitions Digest Welcomes You….

We offer middle market expertise to the owners of businesses with gross revenues between $5 and $50 million (service businesses with gross revenues of more than $2 million). We focus our resources on the emerging (growth) phase, acquisitions, exit planning and/or the sale of your business. Next to the growth phase, we believe the acquisition or sale of a closely held entity to be the largest, most significant event in a business owner’s financial life. The consequences to an owner, a spouse, children, and grandchildren are enormous. That’s why we work collaboratively with a business owner’s existing professional advisors or, if needed, offer immediate access to our alliance of several dozen professional advisors. Together we can successfully help grow your business, consider the consequences of an acquisition, facilitate your exit, and/or ultimately complete a transaction for its sale.

Please visit our website at www.enterprisetransitions.com .

 

What’s Holding You Back?

By Donna Billings, PCC and Jane Patterson, CPPC

You’ve decided it’s time to sell the business. You have an offer. Your advisors are telling you it’s a fair price.  But something is holding you back. 

It’s not unusual for a business owner to come to the brink of sale and then pull back, believing that a better offer is just around the corner.  You ask yourself, “What’s the hurry?” But we know this can be dangerous thinking because for each company there is a time and season to sell when the maximum market value of the company has been reached.  Prospective buyers lose interest because they’re not convinced that a deal is possible.  And, morale and productivity are affected when employees are placed in and out of uncertainty.

At Enterprise Transitions, we recognize that the sale of your business is a significant decision with consequences for yourself and your family, employees and customers. Our team of financial and legal experts works with you to assess when the time is right to sell and evaluates and negotiates offers to ensure the best price.  We also recognize that there are other, non financial, aspects that you are considering, such as:

  • What are your goals for the future, personally and professionally? Is it time to retire, and if so, what might retirement look like for you?
  • How will you transition from your role as business owner to what’s next? 
  • What about your employees?  How can you help them transition to new ownership?

These are legitimate and important questions for all business owners. So we offer a team of professionally trained and experienced executive coaches to help our clients explore these and many other related issues.

What is coaching? Coaching is a partnership designed to help you achieve professional and personal goals which, in turn, enhances your effectiveness and quality of life. Coaches are trained to listen, to observe and to provide support.  A coach may share experience, expertise and information. Primarily a coach asks powerful questions and guides their clients to confront situations, solve problems and make decisions.  Although our coaches have a great empathy for and understanding of human behavior, coaching is not therapy.

How can you benefit from coaching? The Wall Street Journal reported that more than 60 percent of executives at Fortune 500 companies now work or have worked with an executive coach. Studies show that more than 93% of executives who have received coaching would recommend it to others, realizing an average ROI of 5.7 times. The coaches affiliated with Enterprise Transitions are highly trained professionals with extensive leadership and business experience in strategic planning, career transition, organization development and more. Importantly, each of our coaches is an entrepreneur themselves, running a successful coaching business.

Your company has been your life for many years.  You and your family have sacrificed. You’ve built a good business and stuck with it through thick and thin. You’ve built a reputation by making tough decisions.  You’re proud. And you should be. If something is holding you back from the decision to sell your business, price might not be the only issue. Contact us to arrange for a confidential session with an executive coach to explore more fully the next step.

(This is the first of a three part series which will explore the benefits of executive coaching for business owners during the emerging, acquisition, exit planning and/or business sale stages.)

 

“What will I do if I retire?”

By Donna Billings, PCC and Jane Patterson, CPPC 

You did it! After endless hours negotiating, you finally got “The Number” - the amount of money you consider a fair price for your business.  When the sale closes you’ll have enough for the kind of retirement life you’ve been waiting for:  Freedom. Security. Quality of life.

But something is holding you back.  Money isn’t the issue.  And you know the company will be in capable hands. Even your family is behind you 100%. You hate to admit it, but what’s most on your mind is, “What will I do if I retire?”

You’re not alone.  We’ve heard that question from many clients, especially an entrepreneur who has invested his/her entire life running his/her own company.  On one hand, the good news is that people are retiring earlier than ever (age 58 today, which is down from age 65 in 1990) and living longer (women age 84 and men 81). The bad news is that a recent study revealed that 81% of retirees feel they should have planned better for what they would do in retirement.

One client characterized her first year of retirement as “a roller coaster ride of ups and downs, great times and wasted time.” For many, this is the first opportunity in a long time to make meaningful choices about the future. But choosing can be difficult because there are tough questions to face: “What really matters to me? Who is important to me? What do I really want to do with the time that’s left in my life?

To plan or not to plan, that seems to be the question.  Yet, it’s somewhat of a Catch 22, isn’t it? You shouldn’t retire until you know what you want to do but you don’t know what you want to do until you retire! For one entrepreneur, retirement without knowing exactly where, what and how he/she will spend his/her time is out of the question. For another, he/she can’t wait to simply live in the moment.

What do we think about retirement planning?  At Enterprise Transitions, we know that each client has a unique personality and circumstances. We simply don’t believe there is just one right way to retire. Our executive coaches work with a client (and often family members) to design a retirement lifestyle that meets the client’s particular needs and goals.

We know that the only mistake you can make in retirement is to try to do it like someone else. You’ve earned the chance to live life your way and by working with an experienced executive coach, you’ll explore how you make the most of this next stage of life. You’ve earned it!

(This is the second of a three part series exploring the personal impact on business owners during the emerging, acquisition, exit planning and/or business sale stages.  Executive coaches Donna Billings and Jane Patterson, are available for a private consultation to discuss your retirement transition.)

Selling a family business you’ve nurtured?

Team coaching can help smooth the transition from

 entrepreneur to the rest of your life.

 

By Donna Billings, PCC and Jane Patterson, CPPC

 

“If you don’t know where you’re going, any road will get you there.”

Lewis Carroll, author of Alice in Wonderland and Through the Looking Glass

 

 

For the last 25 years, Don built and ran a highly successful financial management firm that now employs 22 people who oversee several hundred million dollars in assets.

Throughout his career, the business has defined Don and his family in a positive way. Don loves the sense of pride he feels when he thinks about the business’ progression, particularly its expansive client base. He enjoys the challenge of not only managing people’s money, but also managing his employees, from finding an individual who meshes well with the team to educating and training people on the best way to meet clients’ needs to offering a competitive salary and benefits package similar to larger firms.

 

Throughout the years, Don and Dana, his wife who is a college professor, targeted 60 as the right age to retire. The plan was to sell the business, downsize to a smaller home near their children and grandchildren and buy a summer home where they could entertain family and friends throughout the winter. A perfectly planned scenario, until Don turned 59 and began the process that would take his business – its clients, employees and day-to-day operation — forever out of his hands and into the hands of a buyer. It was a feeling that left him equally excited, bewildered and unsettled at a time when everyone — including his business advisors — were congratulating him on his decision and good fortune to leave “the daily grind.”

 

Dana understood and sympathized with Don’s feelings even as she struggled to come to terms with her own retirement just two years away. She suggested they work with a team coach who could help them sort through the myriad of questions, emotions and confusion in a way that was meaningful and productive for them and their family.

 

Don and Dana’s experience is a common example of what may happen when you sell a family business you’ve worked hard to create and sustain. At this stage of your life, a team coach — a certified professional who helps individuals recognize, appreciate and harness the dynamics of a team — can help you and your spouse or partner understand exit planning, transition through the sale of your business and ultimately define retirement on your own terms.

 

How does the coaching process work?

An effective team coach acts as a partner who helps you understand the enormity of the transition you’re facing, including its impact on you, your spouse or partner — the two of you as a team entity — your children and grandchildren and, in some instances on employees and customers. A coach listens with empathy; observes verbal and non-verbal cues; and shares his or her expertise, experience and information.

 

Most importantly, a coach asks the big questions that help you discover what’s important to you and your spouse or partner during this next stage of your life together. For example:

  • What do you hope to accomplish with the sale of your business — personally and professionally as individuals? As a couple or team entity?
     
  • If it’s time to retire, how do you envision retirement now? In five years? In 10?

  • How does your vision compare with your spouse or partner’s view? How will you react if it’s different?

  • How will you let go of your closely-held business and transition from your role as entrepreneur to retired professional?
     
  • How will you help your employees and customers make the transition to the new owner? Should this be your role or the new owner’s?

  • Reflecting back on our Don and Dana example, imagine you and your spouse are an old team in your retirement, reminiscing about your work together over the years. What are you most proud of?

 

An effective team coach understands there’s no “right way” to retire. One couple may embrace retirement as their opportunity to live in the moment — something they’ve never had the luxury to do until now. Another couple may crave a more methodical approach that involves step-by-step planning. The ideal is to define what retirement means to you individually and as a couple — then identify the steps to turn the vision into reality.

 

Throughout your professional careers, you’ve built and sustained a successful business based on your goals and leadership. Now that you’re planning to enter the next stage of your life, why not partner with a team coach who can help you continue to build a life based on your parameters? After all, it’s something you’ve earned.

 

A Professional Certified Coach, Donna Billings is the founder of Reach the Top (www.reachthetop.net), a leadership coaching and development firm that works with key leaders, helping them define and identify meaningful work, craft strategic career development plans, hone and develop leadership and management competencies — and eventually phase into a mindful, satisfying retirement. Learn more about Donna’s team coaching expertise by contacting her at donna@reachthetop.net or 724.935.1397.

 

“But what would I do if I retire?”  is a question on the minds of many successful business owners.  Jane Patterson, a certified professional coach and former business executive, guides clients through the planning and transition into a full and enjoyable retirement.  To explore the potential in your future, contact Jane at 412-953-9806 or jane_e_patterson@yahoo.com.

 

 

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